Avanza Senior Care Privacy Policy
Updated Date: March 13, 2026
Avanza Senior Care ("we," "us," or "our") is committed to protecting the privacy of our website visitors and service users. This Privacy Policy describes how we collect, use, and disclose the personal information you provide to us through our website, www.avanzaseniorcare.com (the "Site"), and related services, including SMS/text messaging.
1. Information We Collect
We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information").
A. Information You Provide Directly
| Category | Description |
|---|---|
| Contact Data | Name, email address, postal address, and mobile phone number (collected when you complete an online form or communicate with us). |
| Inquiry/Needs Data | Information you provide about your or a loved one's senior care needs, preferences, or condition when submitting an inquiry or contacting us. |
| Communication Data | Records of your correspondence with us, including emails, phone call logs, and SMS/text message history. |
B. Information Collected Automatically
| Category | Description |
|---|---|
| Usage Data | Information about how you access and use the Site, including your IP address, browser type, operating system, referring pages, pages viewed, and the date/time of your visits. |
| Cookies & Tracking | Information collected via cookies, web beacons, and similar tracking technologies to monitor Site activity and user experience (e.g., Google Analytics). |
2. How We Use Your Information
We use the Personal Information we collect for the following purposes:
- To Provide and Manage Services: To respond to your inquiries, schedule appointments, provide requested information about our senior care services, and manage your account.
- Communication: To communicate with you, including sending operational updates, promotional materials, and SMS messages (appointment reminders, updates, and responses to your inquiries).
- Improvement and Analysis: To monitor and analyze trends, usage, and activities in connection with our Site and services to improve functionality and user experience.
- Marketing: To send you newsletters, promotions, and information about services we believe may be of interest to you.
- Legal Compliance: To comply with legal obligations, enforce our Terms and Conditions, and protect our rights, privacy, safety, or property.
3. Data Sharing and Disclosure
Your privacy is paramount. We are committed to being transparent about how your information is handled and shared.
Our Core Privacy Commitment
We do not share or sell your personal information to third parties for their own marketing purposes. Your data is used exclusively to provide and improve our services, and we do not trade your identity for profit.
Specific Exceptions for Information Sharing
While we do not sell your data, we may disclose your personal information in the following limited circumstances:
- Service Providers: We share information with trusted third-party vendors (such as website hosting, data analytics, email delivery, and CRM platforms) who perform essential functions on our behalf. These parties are strictly prohibited from using your personal information for any purpose other than providing the specific services we have requested.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or in the good faith belief that such action is necessary to comply with a legal obligation, protect our property rights, or ensure the safety of our users.
4. Your Choices and Opt-Out Rights
- Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails.
- SMS/Text Messaging: To stop receiving SMS/Text Messages, reply STOP to any message you receive from us. You may receive one final confirmation message. For help, reply HELP or call 847-750-0500.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
6. Links to Other Websites
Our Site may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected Personal Information from a child without parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Avanza Senior Care
Phone: 847-750-0500
Email: info@avanzaseniorcare.com